Frequently Asked Questions
Everything you need to know about your luxury footwear experience.
How do I determine my correct shoe size?
We recommend referring to our comprehensive Size Guide available on each product page. Our styles generally run true to size, but for specific lasts, we suggest sizing down by a half size for a snug fit.
What is your return policy for international orders?
We offer a 30-day return window for all unworn items in their original packaging. Please note that customers are responsible for international return shipping costs unless the item is faulty.
How should I care for my leather Barker shoes?
To maintain the longevity of your shoes, we recommend using high-quality cedar shoe trees and applying a nourishing leather cream every 3-4 weeks. Avoid wearing the same pair two days in a row to allow the leather to breathe.
Do you offer a resoling or repair service?
Yes, we offer a professional refurbishment service for our Goodyear welted shoes. This includes a full sole and heel replacement using original factory components to restore your shoes to their former glory.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International delivery times vary by location but generally arrive within 7-10 business days via our premium courier partners.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout.